I really don't think this EA is a scam, I just think they like to walk away from people who have used the EA incorrectly and blow their accounts up, which isn't good either. At the end of the day they are trying to run a business and probably find it frustrating when people want their money back after making some mistakes and changing settings, this still doesn't excuse them here however.
In most cases, this software is useful for Forex traders when their trading platform does not provide sufficient charting capabilities, analytical tools or other features a trader might find useful. There are many Forex brokers out there that can supply you with a platform, but often they will have very limited functionality - where you can just open the orders, modify them and preview the pricing. This is where charting software comes handy, as it allows the traders to use more advanced software for their analysis.

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